HANINDA, R. N.; NOVITA DWI INDRIYANI. PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN DAN LOYALITAS PELANGGAN HOTEL GUNAWANGSA SURABAYA. Yos Soedarso Economic Journal (YEJ), [S. l.], v. 5, n. 3, p. 1–9, 2023. Disponível em: https://ejurnal.uniyos.ac.id/index.php/ysej-server/article/view/yej5301. Acesso em: 24 nov. 2024.